Customer Testimonials

“From start to finish, Sapphire Pools excelled! I recently had a pool and spa installed at my new house and I love the result. The amazing sales team helped with the complexities of an elevated spa design and assured me that anything was possible! The install went without a hitch and the customer service has been second to none -the intricacy of my filtration system was quite overwhelming but when I phoned the office help was on its way! Sapphire Pools have created me an amazing backyard to which I am extremely grateful.”
Denise Turner

“We are extremely pleased with our new pool. From our initial contact with Sapphire Pools’ sales rep. Tina, right up until installation, we were treated with excellent, professional advice and service. As the pool is heated, we have been able to swim in our new pool since it’s mid summer installation, all the way through until early June. The pool has proven to be very easy to maintain and is a really attractive addition to our property. We are very happy with the work done by Sapphire Pools and happily recommend them.”
Jan De Visser & Elizabeth O’Callaghan

“The staff and subcontractors at Sapphire pools were extremely professional and helpful throughout the process, I would highly recommend them for price, service and professionalism”
Scott & Amy Bennett

“I just wanted to let your company know that Steve and I were extremely impressed with Nick who installed and erected our water feature. Nick is an asset to your business and was extremely professional, friendly and polite. Nick listened to exactly what it was that we wanted in our water feature and delivered just that. The job was definitely not an easy one for him with the extremely large blocks that was used for our water feature and the tight space that he had to work in. Never once did I hear him swear or get upset, he just went along with the job with a good and professional attitude. Nick would always keep us informed of his comings and goings and kept us up to date with exactly what he had done and what was going on with the job.”
Tammy & Steve
Dudley Park

“I just wanted to say thank you for your help in selecting our Sapphire Pool. The choice was perfect for our yard and we’re very grateful for your help and advice throughout the process. In fact, all our dealings with Sapphire Pools have been brilliant. Our Customer Liaison Officer was wonderful to deal with and the Onsite Inspector was just fabulous – if you speak to them, please thank them from us for all their help and great advice.Thankfully, the weather is still nice and warm. So, together with the solar heating and pool cover, we just might have a few weeks left of swim time”
Christine King
Atwell

“Thank you Alden for returning to our home to adjust the pool pump, great service, great time management and great team, thank you.”
Claire & Jon Pipe

“Thanks for your email Bret. We are extremely happy. From your excellent help, we had excellent installers, brilliant follow up at Supervisor level and the pool is amazing :)”
Mark Wooldridge

“Just wanted to show you our backyard, we love the pool and it is definitely getting a workout”
Robert Mellowship & Rhonda Hodges

“Your field staff were great to deal with”
Nathan Boaden

In early 2008 my wife and I purchased a pool from Sapphire Pools Joondalup branch through Dean Morton. The pool was installed promptly in May that year. During installation your workforce were punctual, friendly and carried out the installation in a professional manner.Once installation was completed, the handover was thorough with a detailed explanation of the maintenance and operation of the pool equipment. The bullnose and paving to the remainder of the pool area is excellent and we often have people comment on the quality of paving, which of course complements the pool. Bonita Stone had previously paved other areas around our home which is why we insisted they carry out the pool paving.We have subsequently recommended Sapphire Pools and Bonita Stone to friends and work colleagues. My thanks to Sapphire Pools, Dean and their team of contractors who I believe are first class.”
Geoff Collins
Bullsbrook

“This pool has been a great addition to the family home. Since the pool was installed it has been enjoyed by so many of our family and friends over the years. We are able to get much use out of our pool whether it be for leisure or exercise, especially during Perth’s hot summer months. There is no better way to cool off than to go for a quick swim.Purchasing the pool was our little reward for many years of hard work, and we have not regretted the decision once. The Sales Consultants at Sapphire Pools were fantastic. I would have no hesitation in recommending them to anyone.”
Tony Potts
Joondalup

“My name is David Xu and I have bought a swimpool from your company and the pool has been completed by now.  So far I have been well treated from following your company staff and I have enjoyed their high standard and quality service.  In order to encourage them to continue the quality service to customers I  wish you to report the following staff to your  company to  praise their services: Lauren and Grace from service section, Matthew from installation section and AJ (Alan Jones) from selling section. I will recommend your company products to several of my friends who are going to buy and put swimpool on their properties.”
David & Mary Xu

“Just a quick message to thank you so much for doing such a good job with putting my roller together. You had to do lots of driving to get out to Pinjarra (twice!) and I really appreciate all the time taken to help me out. There is no doubt – I definately owe you a cold one!!! Thank you for being so helpful in getting my pool in and for making the whole job so easy for me! I wish it was you who was doing my house renovation – somehow I know it’s not going to be easy! Thanks Glen – have a restful weekend”
Maureen Ashley

“Just wanted to show you our backyard, we love the pool and it is definitely getting a workout”
Robert Mellowship & Rhonda Hodges

“I am very happy with the customer service I have received throughout the process of installing my new pool. Whenever I have called for assistance I have never been made to feel silly with all of my questions and I can only praise the staff at Sapphire Pools. I have since happily recommended Sapphire Pools to a friend at soccer..”
Mrs Calautti

“The staff and subcontractors at Sapphire pools were extremely professional and helpful throughout the process, I would highly recommend them for price, service and professionalism.”
Scott & Amy Bennett

“I am very happy with the customer service I have received throughout the process of installing my new pool. Whenever I have called for assistance I have never been made to feel silly with all of my questions and I can only praise the staff at Sapphire Pools. I have since happily recommended Sapphire Pools to a friend at soccer.”
Mrs Calautti
Wanneroo

“The pool has formed many milestones in our family. When my daughter and sons were very young they would bring their school friends home and play in the pool for hours on end. One of the things I loved about having a pool was that I always knew the whereabouts of the children. When my daughter got married we had the reception at home and a dance floor was placed around the pool with floating candles. It was a very special day. I have never regretted having such a large pool as it has always been a lot of fun and we have received much enjoyment from it.”
Shirley Drage
Wembley Downs

“Tina is an absolute pleasure to deal with, she is so knowledgeable and helpful and goes above and beyond. The site supervisor Steve is also fantastic and everything promised has been delivered. Thank you.”
Ursula & Bobby Melia
Clarkson